Careers

The CSM plays a central role, both up front and over the course of the customer relationship. The CSM has several responsibilities, but chief among them is to establish and then sustain a strong relationship with the customer. The CSM focused on customer loyalty and building close long-term customer relationship.

SEND CV TO ALONY@APOSHEALTH.COM

Duties / Responsibilities / Authorities

• Long-term customer relationship management
• Enhance customer training by using digital tools and monitor product usage
• Evaluate and forecast customer needs by collecting feedback, gathering insights on the overall experience of using the product.
• Build trust and transparency with customers
• Solve customer issues using other departments support
• Deliver to customers knowledge on how to maintain and navigate the product
• Promote customer loyalty

Qualifications

• Native English Speaker, additional languages are an advantage
• Strong written and verbal communication skills
• Highly organized individual with the ability to multi-task
• Experience providing customer service
• Needs to be Empathic, patient, Positive
• Leadership skills—customer success managers often take on leadership roles for the customer success team

Working conditions

The job will be home & office based in Tel Aviv. There will be some travel required to support Team.

Physical requirements

The applicant must be able to work in an office environment and travel as required for the job function.

Direct reports

None

AposHealth – a Global Healthcare company is looking for a full-time passionate research associate to join our team and support our research activity.

The position involves working with patients in clinics and executing some of the research projects of the company. In addition, be responsible for analytics and reporting of clinical outcomes.

SEND CV TO GANITS@APOSHEALTH.COM

Responsibilities:

• Leading some of the R&D projects. Working closely with patients and physical therapists at an AposTherapy clinic in Israel. Among others, be responsible for patient recruitment, data collection, CRFs documentation, manage the projects’ databases, and create regular progress reports.
• Work closely with the US and UK teams to support daily activity, including clinical quality assurance, monthly reports, annual summaries, ad-hoc analysis, etc.

Requirement:

• BA/BSc in life science or equivalent – must
• CRA/GSP – must
• Demonstrated experience in working with patients – must
• Demonstrated experience in working in a dynamic clinical practice/equivalent – advantage
• Excellent interpersonal and communication skills
• Full control in Microsoft office with excellent skills in Excel
• Dedicated, ambitious, hard-worker person

AposHealth – a Global Healthcare company is looking for a full-time passionate data engineer to join our analytics team and support the vision of being a data-driven company that manages large data sets. Extracts valuable and meaningful insights to support the daily management and play a role in establishing the foundations for future innovation.

This position will involve working with relevant teams to gather requirements; determine data needs (both internal and external); develop implementation strategies/approaches to address business challenges; use analytical tools to create and deliver solutions; and develop, QC, monitor, and revise actionable metrics, dashboards, and analytics products that enable the team to make data-based decisions.

PLEASE SEND CV TO GANITS@APOSHEALTH.COM

Responsibilities:

• Maintain ETL processes: Extract data from the DWH, process, and upload to BI interfaces.
• Maintain ETL processes: Integrate new data sources into the DWH and enrich it with additional data and analytics capabilities.
• Continuance maintenance and improvement of the DWH, operational process, and procedures.
• End-to-end solution – work closely with the Director of Analytics to write business requirement documents based on the company’s needs and deliver the solution to the different stakeholders.
• Work closely with the Technical and Analytics team regarding the design and implementation of Big Data solutions

Requirement:

• 2-3 years of hands-on experience in DWH/BI – must
• 2 years of substantial SQL experience (MSSQL) – must
• Demonstrated experience in analyzing business needs, extracting and refining requirements from clients, and drawing conclusions from quantitative and qualitative analyses to develop business solutions – must
• BA/BSc in computer science, information system engineering, or equivalent work experience – must
• Experience in ETL processes – advantage
• Experience in Tableau – advantage
• Experience in MongoDB, Python, R – advantage
• Self-starter and independent, capable of taking ownership of issues from top to bottom
• Excellent interpersonal and communication skills. must be a team player

Job is based in Israel. Proficient English is required.

About AposHealth®

AposHealth® is a global leader in the identification and treatment of gait-related conditions with global headquarters in Tel Aviv, with US and UK headquarters in New York and London respectively. AposHealth® helps people with knee, lower back and hip pain live well by improving their gait (walking mechanics) and quality of life.

AposHealth unique approach is supported by the AposIQ business unit, which combines innovative technology and data science with Apos’s comprehensive experience in gait modification to determine the optimal way to adjust patients’ gaits over time.  AposIQ collects and analyzes data through various sensors, objective and patient-reported metrics, computer vision, and visual gait analysis about patients’ walking patterns.

This wealth of data lets AposHealth create custom knowledge sets around gait and motion, driving insights to allow healthcare professionals to develop personalized gait manipulation treatment programs. 

Send CV to rachelsy@aposhealth.com

About the Position

AposHealth is looking for an experienced Software Engineer to join our growing team and lead the development of our patients’ and physicians’ applications. AposIQ R&D team lead will take a leading rule in designing and building the next generation of products that will include embedding computer-vision and AI into AposHealth’s products and enable remote-care.

As AposIQ R&D team lead, you will be responsible for building a team to execute our product vision and make it a reality, you will lead internal and external teams on development of web and mobile applications.

Responsibilities

• Building and leading a wining R&D team
• Full accountability for all aspects (design, development, testing, and production stability) of new products and for maintenance of existing one
• Leading technology selection and architecture planning
• Designing solutions, evaluating architecture options, setting technical direction and quality standards, and guiding implementation
• Define, monitor, improve and execute development processes
• Recruit and develop talent through effective mentoring, coaching, succession planning and retention strategies.

Requirements

• 7+ years of software engineering experience building web/backend systems
• 3+ years of experience leading an R&D team including software and QA engineers
• Proven experience in web technologies: e.g React, JavaScript, HTML5, and CSS3
• Hands-on experience with agile development methodologies
• Experience with development of scalable, high-performance solutions
• Passionate about technology and excited about learning and embracing new technologies as needed
• Self driven, autodidact
• Great communication skills
• Sc in Computer Science or equivalent
• Experience in a startup setting – advantage

Send CV to rachelsy@aposhealth.com

About AposHealth®

AposHealth® is a global leader in the identification and treatment of gait-related conditions with global headquarters in Tel Aviv, with US and UK headquarters in New York and London respectively. AposHealth® helps people with knee, lower back and hip pain live well by improving their gait (walking mechanics) and quality of life.

AposHealth unique clinical approach is supported by the AposIQ business unit, which combines innovative technology and data science with Apos’s comprehensive experience in gait modification to determine the optimal way to adjust patients’ gaits over time.  AposIQ collects and analyzes data through various sensors, objective and patient-reported metrics, computer vision, and visual gait analysis about patients’ walking patterns. This wealth of data lets AposHealth create custom knowledge sets around gait and motion, driving insights to allow healthcare professionals to develop personalized gait manipulation treatment programs. 

Please send CV to rachelsy@aposhealth.com

About the position

AposHealth is looking for an experienced Product Manager to join our growing team and lead efforts on our patients’ and physicians’ applications. AposIQ PM will take a leading role in defining the next generation of products that will include embedding computer-vision and AI into AposHealth’s products and enable remote-care.

As AposIQ PM, you will be responsible for leading product work and collaborating with engineers, designers, clinicians, and customer success managers. You’ll prioritize tasks as needed and come up with creative new ideas to expand our product and improve our customer experience.

Responsibilities

• Transforming our product vision into reality
• Defining, prioritizing, planning, and implementing features – working closely with designers, engineers, and customer-success managers to deliver a top-rate user experience
• Managing the product lifecycle: involve all necessary stakeholders for decision making, allocate resources appropriately and inform the business of progress
• Designing experiments to test, learn and influence change within the product

Requirements

• 3+ years of experience working as a product manager, building and shipping applications or software that encompass an end-to-end experience, preferably on B2C or user-facing SaaS products
• Experience driving projects with cross-functional colleagues
• Excellent written and verbal communication skills in English
• Excellent personal skills – ability to form relationships and influence thought
• Super creative thinker, with a strong eye for design and details
• BSc in Computer Science or equivalent
• Experience with Healthcare Industry / Digital Health products – an advantage