Effective Date: October 2020
Last Updated: July 2026
1. Introduction
AposHealth, Inc. and its affiliates (“AposHealth,” “we,” “our,” or “us”) respect your privacy and are committed to protecting personal information collected through our websites and other digital services. This Privacy Policy explains what information we collect, how we collect it, how we use it, how we share it, the choices available to you, and your privacy rights under applicable laws.
2. Scope
This Privacy Policy applies to information collected through our public websites, online forms, appointment requests, marketing communications, customer support interactions, patient inquiries, digital advertising activities, and cookies and similar technologies. This Privacy Policy does not replace any HIPAA Notice of Privacy Practices that may apply to protected health information collected in connection with healthcare services.
3. Information We Collect
We only collect information provided directly by you such as health-related inquiry information.
4. Sources of Information
We collect information directly from users through forms completed by the user.
5. Purposes of Processing
We use information to provide services, respond to inquiries, schedule appointments, support customer service, and comply with legal obligations.
6. Disclosure of Personal Information
We may share information with service providers, specifically physical therapy clinics that provide AposTherapy, professional advisors, healthcare and insurance participants where appropriate, and government agencies as required by law.
7. Consumer Privacy Rights
Depending on the laws applicable to your jurisdiction, you may have rights to access, correct, delete, obtain a copy of personal information, opt out of targeted advertising, and exercise other privacy rights.
8. Cookie & Tracking Technologies Notice
Introduction
This Cookie Notice explains how Apos US Management, Inc., d/b/a AposHealth (“we,” “us,” or “our”) uses cookies and similar tools when you use our websites, apps, online portals, digital services, and other online services that link to this notice (the “Services”).
We care about your privacy. We want you to know what cookies are, when they may be used, what information they may collect, and what choices you have.
Please also read our Website Consumer Privacy Notice. It explains how we collect, use, share, keep, and protect personal information through our Services.
What Are Cookies?
Cookies are small text files that a website may place on your computer, phone, tablet, or other device. Cookies can help a website remember things, such as your language choice, settings, or whether you are signed in. Similar tools include pixels, web beacons, tags, SDKs, and JavaScript. In this notice, we use the word “cookies” to include these tools unless we say otherwise.
Cookies can help websites work, stay secure, remember choices, and understand how people use the site.
Cookies do not usually run programs or look through other files on your device. They usually store a small amount of information that a website can read later.
Some laws require a website to get your permission before using certain cookies. Cookies that are needed for the site to work, stay secure, or provide a service you asked for may not require permission.
Types of Cookies
Cookies can be grouped in different ways.
First-Party Cookies
First-party cookies are cookies placed by AposHealth. AposHealth does not use its own cookies or similar tracking tools.
Third-Party Cookies
Third-party cookies are placed by other companies. These may include video hosts, scheduling tools, or other service providers. These companies may collect information from your browser or device under their own privacy notices. We suggest that you read those notices.
Why We Use Tracking Technologies
AposHealth does not use its own cookies. If the law requires consent before certain cookies are used, we will ask for consent first.
Session and Persistent Cookies
Cookies can also be grouped by how long they stay on your device.
Session Cookies
Session cookies last only while your browser is open. They are deleted when you close your browser. They can help with secure browsing, sign-ins, and choices you make while moving from page to page.
Persistent Cookies
Persistent cookies stay on your device until they expire or you delete them. They can help a website remember your device when you come back. They may remember your choices, help the site work better, measure use of the site, or support ads where allowed by law. Some last only a few days. Others may last longer.
Categories of Cookies We Use
We do not use any cookies.
Social Media
Our Services do not include tools from third-party social media sites.
Media and Embedded Content
Some parts of our Services include content from other companies. This may include videos, thumbnails, and appointment scheduling tools.
These companies may use cookies or similar tools when you view or use that content.
Media Cookies may:
- Enable video playback;
- Store playback preferences;
- Maintain streaming quality;
- Remember subtitle selections;
- Measure media performance;
- Collect usage statistics;
- Support interactive features; and
- Improve compatibility across devices.
If these cookies are turned off, some videos or other features may not work well or may not be available.
The table below lists the third-party tools that may be used when you take certain actions on our Services.
| User Action | Third-Party Contacted | What is Collected |
|---|---|---|
| View landing page | Google (thumbnails), Gumlet (video host) | IP, browser info, page referrer and Gumlet may log impression/device/location |
| Click a video | Gumlet (video host) | Embed load, playback, start, watch time, device, referrer page |
| Watches video | Gumlet (video host) | View duration, completion, quality metrics, approximate geography |
Information Collected
AposHealth does not collect information through its own cookies or similar tools.
How We Use Information Collected Through Cookies
AposHealth does not collect information through its own cookies or similar tools.
Third-Party Technologies
Some cookies may be placed by third-party providers. Their own privacy notices apply. Please see the Third-Party Cookie Table for more information.
Data Retention
AposHealth only keeps the IP address of users who refuse consent. How long cookies last depends on the type of cookie and why it is used.
International Transfers
Our Services may be supported by people, related companies, or service providers in other countries. This means information may be sent to, stored in, or used in another country. Privacy laws in that country may be different from the laws where you live. When the law requires it, we use safeguards to help protect personal information. You can contact us to ask for more information.
Managing Your Cookie Preferences
You should have control over cookies and similar tools. When the law gives you choices, you may manage your cookie choices as described below.
Cookie Preference Center
AposHealth does not track with cookies or similar technologies.
Browser and Device Controls
Most browsers let you manage cookies in your browser settings. Many phones and tablets also let you manage ad IDs, app permissions, and privacy settings.
“Do Not Track” Signals
Some browsers have a “Do Not Track” setting. This lets you tell websites that you do not want to be tracked. There is no single rule for how websites must respond to this setting. For that reason, our Services may not respond to all Do Not Track settings.
When the law requires it, we use other ways to manage your choices. These may include consent tools, browser privacy controls, Global Privacy Control signals where supported, and a Cookie Preference Center.
Withdrawal of Consent
AposHealth does not track cookies or other technology.
Third-Party Websites
Our Services may link to websites, apps, or online services run by other companies. This Cookie Notice does not apply to those services.
If you visit another company’s website or use content from another company, that company may collect information through its own cookies or similar tools. We suggest that you read the privacy and cookie notices for any third-party services you use.
Children’s Privacy
Our Services are not meant for children. We do not knowingly use cookies or similar tools to collect personal information directly from children in violation of the law.
Accessibility
We want our digital services to be accessible to everyone, including people with disabilities. If you have trouble reading this Cookie Notice, managing your cookie choices, or using a Cookie Preference Center, please contact us. We will try to give you the information in another format or help you make your privacy choices.
HIPAA
This notice does not apply to Protected Health Information, or PHI, that is covered by HIPAA. HIPAA is a federal health privacy law. For PHI, you may receive a separate Notice of Privacy Practices from your health care provider. That notice explains how PHI may be used and shared. PHI may also be de-identified under HIPAA rules. AposHealth does not try to re-identify de-identified PHI and does not allow others to do so, unless the law requires it or the person gives direct consent.
Changes to This Cookie Notice
We may update this Cookie Notice from time to time to reflect changes in:
- Applicable laws and regulations;
- Regulatory guidance;
- Industry standards;
- Our business operations;
- Technology used by our Services;
- Cookie practices;
- Third-party service providers; or
- Other operational requirements.
If we make important changes, we will update the “Last Updated” date. If the law requires it, we will also give extra notice or ask for consent before the changes take effect.
Please review this Cookie Notice from time to time so you know how cookies and similar tools may be used.
Contact Us
If you have questions about this Cookie Notice, cookies, or our privacy practices, please contact us.
Privacy Office
Apos US Management, Inc.
300 Park Ave., 2nd Floor
New York, NY 10022
[email protected]
1-888-599-9109
10. Data Retention
We retain any personal information users provide to us only as long as reasonably necessary for the purposes described in this Policy and to comply with applicable legal requirements, such as the Health Insurance Portability and Accountability Act (HIPAA).
11. Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information, including information submitted by users through website forms related to healthcare interests, treatment inquiries, appointment requests, mobility conditions, or insurance benefits as required by law. No security system can guarantee absolute security.
12. Children’s Privacy
Our Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
13. Changes to this Policy
We may update this Privacy Policy periodically and will provide notice of material changes when required by law.
14. Contact Information
Privacy Office
Apos US Management, Inc. d/b/a AposHealth
300 Park Ave., 2nd Floor
New York, NY 10022
[email protected]
1-888-599-9109